Effective Product Management (EPM) Privacy Policy

Introduction:

Effective Product Management (EPM) is committed to protecting the privacy and security of our customers’ personal information. This Privacy Policy outlines the types of personal information we collect, how it is used, and the steps we take to ensure your personal information is handled appropriately.

What Information We Collect:

General Browsing

While you visit our site, we’ll track:

• Products you’ve viewed: we’ll use this to, for example, show you products you’ve recently viewed
• Location, IP address and browser type: we’ll use this for purposes like estimating taxes and shipping

We’ll also use cookies to keep track of cart contents while you’re browsing our site.

This site utilizes caching in order to facilitate a faster response time and better user experience. Caching potentially stores a duplicate copy of every web page that is on display on this site. All cache files are temporary, and are never accessed by any third party, except as necessary to obtain technical support from the cache plugin vendor. Cache files expire on a schedule set by the site administrator, but may easily be purged by the admin before their natural expiration, if necessary. We may use QUIC.cloud services to process & cache your data temporarily.Please see https://quic.cloud/privacy-policy/ for more details.

 

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Checkout page

EPM collects the following personal information during the checkout process:

1. Full name
2. Full address (including country and zip code)
3. Email address
4. Payment method details

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Courses

We store course progress, including completion status, quiz scores, assignments and/or essay submissions (if applicable).

Purpose of Collection:

We collect this information for the following purposes:

1. To fulfill the purchase of courses or products from our site.
2. To communicate with buyers regarding their course and any ongoing updates or information.
3. To offer customers the opportunity to join our newsletter for updates, promotions, and related content.
4. To have a better understanding of our audience, their needs and desires
5. To improve our targeting and marketing efforts
6. To personalize our products and offerings to you
7. For estimating taxes
8. To show your progress on the various courses you enrolled to

When We Collect Information:

Personal information is collected:

1. During the purchase process of a course or product from our site.
2. When a user voluntarily opts into our newsletter through our site (only name and email address are collected for this purpose).
3. When user registers for an account
4. When user visits the site (cookies)
5. When you make a progress on a course

How We Use Your Information:

Name & Email address

Used for ongoing communication about live courses, for as long as they are ongoing, and for sending newsletters and marketing communications to those who have opted in. Users can unsubscribe at any time to stop receiving such communications.

Other demographic details

Used in an anonymized aggregated manner to analyze our audience, refine our materials, and improve our marketing efforts.

Payment Information

EPM does not store or maintain your payment details directly. Instead, payment information is processed through a reputable third-party payment processing service, which handles the transaction on our behalf. While we carefully select our payment processing partners to ensure reliability and security, we do not control their operations or data handling practices. We encourage you to review the privacy policies of these third-party payment processors to understand how they manage your payment information.

Newsletter Communication

For the purpose of sending newsletters, EPM shares your name and email address with a third-party service provider. We select only top-tier providers known for their reliability and commitment to privacy and security. Despite our efforts to choose reputable partners, we do not control their data handling practices and are not responsible for any potential misuse of your information by these third-party services. We encourage you to review their privacy policies to understand how they manage your personal data.

Courses

Track your progress and present it to you in a clear manner.

We also use it in an aggregated anonymous manner to understand how our users are utilizing the various courses.

 

Aside from the use cases mentioned above we will not transfer or sell your details to any third party.

 

Data Maintenance and Security:

We maintain all provided details, except for payment details, with a commitment to data security.

Effective Product Management (EPM) employs reasonable and current security methods to prevent unauthorized access, maintain data accuracy, and ensure the correct use of information. Our site’s security measures are designed to protect the loss, misuse, and alteration of the information under our control. However, while we strive to protect your personal information, we cannot guarantee or warrant the security of any information you transmit to us, and you do so at your own risk. EPM cannot be held liable for any breach of security unless it is due to our negligence.

 

Data Retention

Payment Details

Are not retained at all

User Information

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

For users who never registered or made a purchase and yet opted in to our newsletter – we will maintain their name and email address as long as they are subscribed to the newsletter.

Comments

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

Courses

For users who registered to any of our courses we’ll maintain the information as long as the account exists.

 

Your Rights and Choices:

You have the right to request access to the personal information EPM holds about you, request corrections to any inaccurate information, and request the deletion of your personal data. To exercise these rights, please contact us using the contact form on our site.

Requesting the deletion of your data will also unsubscribe you from our newsletter, if applicable.

 

Where your data is sent:

Visitor comments may be checked through an automated spam detection service.

 

Changes to This Privacy Policy:

EPM reserves the right to update this Privacy Policy at any time. We encourage users to frequently check this page for any changes. Your continued use of our services following the posting of changes to this policy will be deemed your acceptance of those changes.

 

Contact Us:

If you have any questions about this Privacy Policy, the practices of this site, or your dealings with EPM, please contact us through the contact form available on our website.

Alternatively, you can reach out to us directly via mail:

info@pmeffective.com

Our address:

Mivtzah Dekel st, Petah-Tikvah, Israel